Does USPS Deliver To Door? [How To, Leaving Packages, Apartment Door, Priority + More]

Hey there! If you’re curious whether the United States Postal Service (USPS) delivers to your door, the answer is… it depends.

For starters, if you live in an apartment or multi-unit building, USPS typically delivers your mail to a communal mailbox or mailroom, instead of directly to your door.

However, if you live in a single-family home or have a separate mailbox that’s accessible from the street, USPS does typically deliver mail and packages directly to your door.

Of course, there are always exceptions and specific circumstances that may impact your delivery experience, such as rural or remote areas where mailbox access is limited.

But generally speaking, if you’re expecting a letter or package from USPS, you can expect it to be delivered right to your doorstep!

USPS, Image Credit: USPS

Does USPS Deliver To Door In 2023?

It’s a common misconception that USPS always delivers mail directly to your doorstep. In reality, mail carriers will place your mail and packages that fit into your mailbox. However, if the package does not fit, they may leave it near your front door. In certain cases where applicable citizens have physical hardships, USPS offers a “request for exception to current/proposed delivery mode.”

In this article, we’ll dive into the details of how you can request for USPS to deliver to your door, whether they will deliver mail to your apartment door, and the specific requirements for hardship delivery. Keep reading to find out more!

How Do You Get USPS To Deliver To Your Door?

For some people, getting their mail can be a real challenge, especially if they have mobility problems. But did you know that the USPS offers a service to assist individuals with disabilities by delivering mail and packages directly to their door?

To get USPS to deliver to your door, you will need to complete a Request For Exception To Current/Proposed Delivery Mode Due To Physical Hardship form, which you can find on their website. This form is intended for those who are unable to retrieve their mail due to a physical disability or illness.

USPS, Image Credit: USPS

Examples of physical hardship could include a mailbox that is located across a busy street or a centralized mail center located in an apartment complex. Along with the completed form, you will also need a letter from your doctor to confirm your condition.

The USPS website also advises you to write a letter requesting this change, including a personal statement attesting to the need for door delivery.

Once you have all of your documents, you can send them to the post office that delivers your mail. If you’re unsure which post office that is, you can call and ask. Then, you wait for a response from the individual post office that delivers your mail. Unfortunately, it is possible that the USPS might deny your request, even if you live with someone else who is able-bodied and can retrieve the mail without hardship.

However, if you feel that you have a valid case for an exception to be made, you can contact the USPS and make your argument. It’s important to remember that the USPS is committed to making their services accessible to everyone, so don’t be afraid to reach out for assistance.

What Are The Requirements For A Hardship Delivery From USPS?

When it comes to requesting hardship delivery from USPS, the requirements can be a bit vague. According to their website, you must have a demonstrated illness or handicap, but they don’t provide much detail beyond that. However, this vagueness can actually work in your favor, as it allows for a range of conditions to be considered, as long as they are legitimate.

To prove the legitimacy of your condition, you will need a note from your treating doctor that attests to your immobility issues. Additionally, you must include a personal letter that describes your illness or handicap and explains how it creates a hardship for retrieving your mail. This letter provides a chance to tell your story and make your case for hardship delivery.

Will USPS Deliver To Your Apartment Door?

While USPS typically does not deliver mail to individual apartment doors, there are situations where individuals living in apartments may qualify for hardship delivery due to an illness or disability. In my own experience living in apartments, I have found that sometimes mail carriers may bring packages up to the door, but other times they may leave them in or under the mailbox cluster on the ground floor. Ultimately, it is up to the discretion of the mail carrier, and there is no obligation to bring packages to your door. If they do, however, it can be a nice gesture that is appreciated.

Does USPS Leave Packages At The Door?

If your mailbox has enough space, your mail carrier will leave packages inside it along with your other mail. But, if your mailbox is located far from your house or is too small, your package may be brought to your front door. This is not only convenient for you but also helps to prevent potential issues.

In apartment complexes or neighborhoods with communal mailboxes, mail carriers will evaluate the safest place to leave packages. If the mailboxes are located indoors, they may leave packages in the foyer. If the mailboxes are outside near a busy road, like in a mobile home park, carriers may choose to bring packages to individual doors.

In any case, mail carriers always prioritize safety and do their best to ensure your packages are delivered to you in a secure manner.

There is an important exception to packages being left at your door: if the delivery requires a signature.

When a package requires a signature, it cannot be left in your mailbox or at your door. Instead, the carrier will take it back to the post office and leave a notice that they attempted to deliver it but no one was available to sign for it.

So, if you’re expecting a package that requires a signature, be sure to keep an eye out for the delivery notice and plan accordingly to pick it up at the post office.

Will USPS Deliver To Door For Elderly?

USPS does not provide door-to-door delivery for elderly residents unless they have applied and been approved for hardship delivery due to mobility issues.

It’s important to note that many elderly residents are still fully capable of retrieving their mail on a regular basis, and age alone is not a qualifying factor for hardship delivery.

Can You Tell USPS Where To Leave A Package?

USPS now has a Delivery Instructions service, which allows recipients to manage how and where certain mailpieces get delivered. If you have a qualifying item, you can give instructions to have it left in a specific location on your property, like near the garage or behind a plant.

Another option is to ask the post office to hold onto it, so you can pick it up later. You can even reroute the item to a different address, like a friend or neighbor’s place.

If you need extra services, like upgrading the mailing class, some instructions may come with a fee. However, basic instructions are free of charge. The USPS Delivery Instructions FAQ page has more information on what’s available.

Does USPS First Class Deliver To Your Door?

First-class mail is the type of mail that we usually receive in our mailboxes, such as bills and letters with stamps. By default, USPS delivers first-class mail to your mailbox, not your door.

If you’re an able-bodied individual, you cannot choose to have your first-class mail delivered to your door. However, if you have a disability or illness, you can apply for hardship delivery exemption to receive your mail at your door.

USPS, Image Credit: USPS

Does USPS Priority Mail Get Delivered To Your Door?

Priority mail may be delivered to your door if the Delivery Instruction option is available and you, as the recipient, select it through the mailpiece’s tracking information.

While it is possible to request for the carrier to leave it at the door or a specific location on your property, keep in mind that the default option for carriers is still to leave it in the mailbox, if it fits, or in a safe spot near the mailbox.

If you’re interested in learning more about USPS, be sure to check out our related posts on topics like whether or not USPS sends text messages, how USPS tracking works, and whether USPS ships to Canada.

Also Read: Does USPS First Class Have Tracking?


Hey there! The USPS typically doesn’t deliver mail directly to a house’s door, and instead, it goes into the mailbox. But if you have a disability or an illness, you can apply for a hardship delivery. USPS also offers the Delivery Instruction service, which allows you to specify where you want your mail delivered, such as near the front door or on the porch. So, while it’s not the norm, there are some circumstances where USPS can make an exception and deliver mail to your doorstep.