How Do I Escalate An Issue With Telstra?

by

How Do I Escalate An Issue With Telstra?

Other ways to lodge a complaint
  1. Post your complaint letter to: Telstra Complaints. Locked Bag 20026. Melbourne VIC 3001.
  2. Contact us on 13 22 00 and say ‘complaints’

If you’re not happy with any Telstra service or product, you can lodge a complaint to ensure that your issue gets acknowledged and reviewed. They’re here and ready to help 24×7 – you can message or call 13 22 00. Simply choose the method that suits you.

How do I talk to someone at Telstra?

They’re here and ready to help 24×7 – you can message or call 13 22 00.

How do I get My Telstra bill?

 

– Go to Payments tab and select the bills you’d like to view. – To download a bill, scroll down to Manage your bills and select Download bill. – To access your previous 13 months of bills, scroll down to Manage your bills and select View previous bills.

How do I contact Telstra complaints from Australia?

– Post your complaint letter to: Telstra Complaints. Locked Bag 20026. Melbourne VIC 3001. – Contact us on 13 22 00 and say ‘complaints’

How do I speak to Telstra customer service?

We’re here and ready to help 24×7 – you can message us or call 13 22 00.

Are Telstra call centres in Australia?

Outgoing Telstra CEO Andy Penn has announced the telco has moved all consumer and small business call centres to Australia, after customers demanded the change. Effective immediately, Telstra customers can expect to speak to locals from all over Australia”.

How do I complain about a company on the Internet?

File a Complaint About Online Purchases Your consumer protection agency. The Federal Trade Commission (FTC). Your state attorney general. Econsumer.gov, if your purchase was with a foreign retailer.

What is the phone number for Telstra billing?

1300 369 666
You can call 1300 369 666 and follow the prompts.

How do I complain about a company online?

– Go to the Company Website: … – The Better Business Bureau. … – The Federal Trade Commission. … – Ripoff Report. … – spam@uce.gov. … – Yelp. … – Planetfeedback. … – Google Your Attorney General.

How do I get My Telstra bill?

In the My Telstra app
Go to Payments tab and select the bills you’d like to view.
To download a bill, scroll down to Manage your bills and select Download bill.
To access your previous 13 months of bills, scroll down to Manage your bills and select View previous bills.

Latest posts by Janka Bush (see all)