How Do I Get A Refund From Facebook Marketplace?

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How Do I Get A Refund From Facebook Marketplace?

Go to My Account > Purchase History. – From your order history, select the correct order. – “Request a Refund”. – Then fill out the refund order form. – Marketplace Support will request information once the refund request is generated.

Can you get your money back on Facebook Marketplace?

Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn’t receive your order. The product arrived damaged or different than described on the listing (example: the condition isn’t accurate).

What can you do if you get scammed on Facebook Marketplace?

If you see something you think is a scam, you should stop communicating with the buyer or seller and report the suspected scam to Facebook. Learn how to report a scam on Marketplace. Double-check deals that seem too good to be true. Scammers may try to use underpriced items to lure buyers into a scam.

How do I get my money back from the Facebook Marketplace?

– Tap in the top right of Facebook. – Tap Marketplace. – Tap at the top, then tap Your listings. – Tap View order next to the order you want to refund. – Scroll down and tap Refund, then tap Refund to confirm.

How long does it take for Facebook Marketplace to refund money?

If the seller approves your request for a refund, you will be issued a refund that same day. It may take 3-5 business days for your bank to make this refund available in your bank account.

What do I do if I get scammed on the Marketplace?

“If you are scammed, immediately report it to Facebook Marketplace,” he said. “If you spot a seller or buyer trying to pull off a scam, report it to protect other unsuspecting sellers and buyers.”

Can you report a seller on Facebook marketplace?

Tap on a listing from the seller that you want to report. Tap on the name of the seller. Tap More below the seller’s name. Tap Report Seller.

How do I get my money back from Marketplace sale on Facebook?

– Tap in the top right of Facebook. – Tap Marketplace. – Tap at the top, then tap Your listings. – Tap View order next to the order you want to refund. – Scroll down and tap Refund, then tap Refund to confirm.

Does Facebook Marketplace allow returns?

To return an item purchased with checkout from an individual seller on Marketplace, you must contact the seller to see if they are willing to accept a return. You can then send the seller a message with details of the issue and why you would like to return the item.

How do I get a refund from the Facebook Marketplace?

Go to My Account > Purchase History. – From your order history, select the correct order. – “Request a Refund”. – Then fill out the refund order form. – Marketplace Support will request information once the refund request is generated.

Can you report a Facebook scammer?

Go to the fake profile. If you can’t find it, try searching for the name used on the profile or asking your friends if they can send you a link to it. Tap More below the cover photo and select Find Support or Report Profile. Follow the on-screen instructions for fake profiles to file a report.

Does Facebook Marketplace have seller protection?

The seller protection program consists of four protections: Shipping protection; Item Not as Described; Returns Protection; and Unauthorized Chargebacks. Details of these protections can be found below. Meta protects sellers and individual sellers against claims for lost, stolen, and transit-delayed packages.

How do I dispute a Marketplace purchase on Facebook?

Go to Commerce Manager and select your shop. – Locate the Orders tab and select Disputes. … – In the Appeals Claim Decision information box, select Submit Appeal. … – Review the displayed messages, then select Submit Appeal.

What happens if you get scammed on Facebook Marketplace?

If you attempt to contact the seller and get no response, you can contact Facebook and request a refund. You should also report the buyer or seller as a scammer to alert Facebook of the misconduct. To report a person on Facebook Marketplace, navigate to the Marketplace icon on the left side of your screen.

Can you get scammed on Facebook Marketplace as a seller?

Sellers can also get scammed by fraudsters on Facebook Marketplace. In one classic example, they will claim to have overpaid for an item you’re selling, and post a screenshot apparently showing the transaction. They’ll ask for the difference to be refunded.

How do I report a Facebook Marketplace scammer?

From your News Feed, tap. , then tap. Marketplace. – Tap on a listing from the seller that you want to report. – Tap on the name of the seller. – Tap. below the seller’s name. – Tap Report Seller. – Follow the on-screen instructions.

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