How Do I Get A Refund From Grubhub?

Grubhub Refund Policy

A clause in Grubhub’s Terms of Use mentions the company’s refund policy – though it’s not clear-cut. To answer your question, Grubhub refunds orders that go wrong. It can mean that there is a fault in the delivery or the placement of the order itself.

Grubhub is the one who determines when such a fault is valid, though, and it doesn’t clearly state how. One section in Grubhub Terms of Use warns people to be mindful of the possibility of not being granted a return of their money when they request it. It’s also significant to note that there are several refund methods other than money itself, probably meaning coupons.

How to Get a Refund on GrubHub (And Cancel an Order)

You can request a refund on GrubHub simply by calling the customer service phone number 1 (877) 585-7878. It makes the process easier if you cancel the order before calling. If your GrubHub order is missing food, has an incorrect item, or you never received the order, GrubHub will refund the purchase within five business days.

4 Common Reasons Why Customers Ask for a Grubhub Refund

Canceled orders
Cold Food
Food Spillage and Missing Items
Wrong address.

How to cancel a Grubhub order and get a refund

You can cancel orders on Grubhub through the app’s Orders menu, but you’ll need to chat with an agent.
Canceling your Grubhub order doesn’t necessarily mean that you’ll get a refund.
If the restaurant has already sent your Grubhub order, you might not be allowed to cancel it.

How Long Does GrubHub Take to Refund?

GrubHub can issue refunds almost instantaneously.

However, depending on your payment method, it can take up to five business days to receive your refund.

If you have not received a refund after this point, be sure to contact your bank for more information.

How to get a refund from Grubhub Quickly?

You can call Grubhub at 1-877-585-7878. It might take some time, but you should eventually get to speak with a real person who can help you get a refund. You can also chat with an agent online by heading to the Orders menu, tapping the order that you had an issue with, and then tapping Help in the top-right corner.