How Do I Get A Refund From Hertz?

Hertz is a well-known car rental company that offers a wide range of vehicles at various price points, making it easy to have independent mobility while traveling. However, sometimes plans change, and you need to cancel your car reservation. If you’re wondering about Hertz’s reservation cancellation and refund policies, read on.

Hertz’s cancellation policy is based on three different timeframes: 24 hours after booking, 24 hours before pick-up, and after your pick-up time. The time you cancel your reservation will determine the cancellation fee you have to pay.

If you cancel your reservation within 24 hours of booking, you’ll receive a complete refund with no cancellation fee. However, if you cancel after the 24-hour deadline, you’ll get a refund minus a $50 cancellation fee.

If you cancel within 24 hours before your pick-up time, you’ll have to pay a fee equal to the daily rental price. And if you cancel after your pick-up time, you’ll have to pay for the entire booking.

It’s essential to inform the company as soon as possible if you wish to cancel your booking to avoid incurring additional fees. Also, if you cancel halfway through your rental, you’ll have to pay for the full booking, especially if you had a prepaid booking.

In summary, Hertz’s car rental cancellation and refund policies vary depending on the timeframe you cancel your reservation. To avoid additional fees, it’s best to cancel your reservation as soon as possible and within the applicable timeframe.

What Are The Hertz Cancellation Options?

Hertz rental car company has a strict cancellation policy, and the cancellation options largely depend on the timing of the cancellation in relation to your pick-up time or booking time. Depending on the timing, there may be different fees applied. It is important to understand when refunds and fees apply to cancellations.

Canceling 24 Hours Within Booking

If you need to cancel your Hertz rental car booking, there are some important policies to be aware of. The first and most lenient policy is for cancellations made within 24 hours of booking, provided that the pickup time has not yet arrived. In this case, you can cancel your booking without penalty, which is mandated by the government to allow people to cancel without any issues.

This policy applies only to cancellations made within the first 24 hours of booking, even if the cancellation is made 25 hours after the booking, you will still face a $50 cancellation fee. It is important to note that this deadline is strict, and if you notice any errors on your reservation or card, you should contact Hertz as soon as possible.

Canceling 24 Hours Before Pickup Time

If you cancel your Hertz booking within 24 hours of your pickup time, you will have to pay the day rate of the rental as a cancellation fee. This fee will vary depending on the daily rental rate, but will be capped at $50 if the daily rate is below that amount.

It’s important to note that if you cancel your booking after the 24-hour deadline, you will still need to pay a $50 cancellation fee regardless of the rental rate. This policy applies even if your reservation is scheduled for a later date, so make sure to cancel within the appropriate time frame to avoid any fees.

If you need to cancel your reservation, it’s best to do so as soon as possible to avoid any additional charges. And if you notice any mistakes on your reservation, be sure to contact Hertz right away to resolve any issues.


A no-show is when a Hertz rental customer fails to show up for their designated pick-up time, causing the company to lose money from the unused car reservation. To cover this loss, Hertz charges a fee of around $100 on top of the reservation fee. This can be easily avoided by informing Hertz of any delays or cancellations through a call or message.

If you don’t show up to pick up your rental car, you will be charged the entire rental fee. Therefore, it is highly recommended that you call to cancel your reservation even if it’s just a few hours before the designated pick-up time. This is the best way to avoid the extra high fees of a no-show.

Does Hertz Charge A Cancellation Fee?

Hertz charges a cancellation fee if you cancel your reservation after the 24-hour deadline. You can cancel your reservation within 24 hours of making it without any fee, as long as the pickup time has not passed. But if you cancel after that time, the fee can range from $50 to $200 depending on how close it is to the pickup time.

If you make changes to your reservation after payment, you may be charged additional rental fees depending on the changes you make. If you cancel a prepaid reservation more than 24 hours before the pickup time, a $100 cancellation fee will be charged.

Furthermore, if you cancel a prepaid reservation within 24 hours of the pickup time, a $200 fee will be charged. In short, the cancellation charges for Hertz rental reservations can vary depending on the situation. If you have specific questions or concerns, it is recommended to contact a Hertz representative to confirm the applicable policies.

What Is Hertz’s Cancellation Policy for Pay Later?

Hertz offers a Pay Later option for customers who want to reserve a car without making a payment upfront. This is a convenient option for those who are uncertain about their trip plans. However, cancellations for Pay Later bookings have different rules compared to other reservations.

The good news is that there are no cancellation fees for Pay Later bookings with Hertz. This means that you can cancel the booking without being charged anything, even if you never show up.

Unlike other bookings, Hertz may not ask for your credit card information for Pay Later rentals. This means that you will not be charged any extra fees, and you can cancel the reservation without worrying about any penalties, even after your pickup time.

If you come across a Pay Later deal from Hertz, you can confidently book the car without worrying about the cancellation fees or extra charges. It’s a great option for those who want to secure a rental car without any upfront payment.

What Is The Hertz Refund Policy?

Learn About the Hertz Refund Policy

Hertz offers a refund policy for its customers who have canceled their rental service. Even if you cancel after the 24-hour booking period, you will still receive a refund minus the cancellation fee. However, there are some important details to keep in mind.

To receive a full refund for your booking, you must cancel at least two days before the scheduled pick-up date. Once your cancellation is confirmed, your refund will be processed automatically. However, in some cases, an administration fee may be deducted from the refund amount, such as in the event of a global pandemic or natural disaster.

It’s important to note that missing a flight or having a family emergency will not qualify for a fee reduction, so don’t expect a reduction for general cancellations. If you are a no-show for your rental, the refund policy may vary depending on the type of reservation you made. If you pre-paid for your rental, you can expect a stiff fee of over $100. To understand the exact fees associated with your situation, it’s best to consult with a Hertz agent.

Before You Go

Hertz car rental company can be confusing to navigate when it comes to cancellations. Here are the most important things you need to know:

Firstly, cancelling within 24 hours of your scheduled pick-up time will result in higher cancellation fees. Not showing up to pick up the car will also result in even higher fees.

Secondly, if you cancel within 24 hours of making your reservation, you will receive a full refund. This is helpful in case of mistakes or unexpected issues.

Finally, in case of extenuating circumstances, such as natural disasters or travel restrictions, it is important to contact Hertz and explain your situation. You may be eligible for a reduction in cancellation fees, but only if you communicate with a representative.