How Do I Get A Refund From NJ Transit?

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How Do I Get A Refund From NJ Transit?

For Rail Refund inquiries about tickets or passes purchased via our NJ TRANSIT Mobile App, please submit your refund request directly through the App, or if needed, you can submit via Contact Us. For other inquiries, please send an email to ticketrefunds@njtransit.com or call 973-491-4682.

Can you bring your own drinks on Amtrak?

You may bring your own food and beverages onboard for consumption at your seat or private Sleeping Car accommodations. However, you can only consume food and beverages purchased in Dining and Lounge Cars in those cars. Personal food and beverages are allowed in the upper level of Superliner Sightseer Lounges.

Can you use unused NJ TRANSIT tickets?

One-Way Tickets One continuous trip between the stations on the ticket. One-way tickets are valid until used (no expiration) and are non-refundable.

Can NJ TRANSIT ticket be scanned twice?

Upon displaying their ticket or pass, either paper or through the mobile app, the train crew member will scan the barcode, including on monthly passes, rather than visually inspecting passes or punching paper tickets. Once scanned and validated, single-ride paper tickets will not be able to be used again.

How long do train tickets last?

One-way tickets are valid until used (no expiration) and are non-refundable.

What happens if you lose something on NJ Transit?

Lost items can be reported by using our online form, by calling 973-275-5555 or by visiting us at any NJ TRANSIT Customer Service Office. To check on the status of a lost item, call 973-275-5555.

Can you legally drink on NJ Transit?

This policy will be strictly enforced. Reminder: All beverages, including alcohol, are not permitted on NJ TRANSIT buses at any time regardless of event. If you see something suspicious or unusual, take note of it.

Can I drink alcohol on NJ TRANSIT?

Can I eat or drink on a train or bus? Eating and drinking is permitted aboard trains, but not aboard buses or light rail vehicles. If you choose to eat or drink aboard the train, please be considerate of your fellow passengers and remember to take all trash with you when you disembark.

How do I request a refund from NJ Transit?

For Rail Refund inquiries about tickets or passes purchased via our NJ TRANSIT Mobile App, please submit your refund request directly through the App, or if needed, you can submit via Contact Us. For other inquiries, please send an email to ticketrefunds@njtransit.com or call 973-491-4682.

Can you bring alcohol on a train?

You may bring aboard your own private stock of alcoholic beverages subject to the following limitations: You may consume private stock alcoholic beverages only in Sleeping Car accommodations for which you have a valid ticket. You may not consume private stock alcoholic beverages in any public areas.

How long do NJ Transit tickets stay active for?

One-way and round-trip mobile tickets do not expire. They are valid until activated. FLEXPASS is valid for 30 days from and including the date of purchase. All tickets associated with a FLEXPASS must be used before the 30-calendar day expiry.

How do I file a NJ Transit claim?

Use our online form. (973) 275-5555 Operator assistance 8:30AM – 5PM daily, and automated information 24 hours/day. (800) 772-2287 TTY for the hearing impaired. Leave something behind?

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