How Do I Get A Refund From Pearson?

To request a refund for an online subscription you purchased directly from Pearson (ex. MyLab, Mastering, Pearson eText):

If you were billed in US dollars (USD) use the following steps:

Click contact us.
Under Product name, select your product from the menu.
Under Issue category, select Refunds.
Follow the on-screen instructions.

If you were billed in Canadian dollars (CAD) email cdn.smsordr@pearsoned.com
If you were billed in UK pounds sterling (GBP) email heenquiriesuk@pearson.com
If you were billed in Australian dollars (AUD) email customer.service@pearson.com.au

In your email to Customer Service be sure to include the following information:

First name
Last name
Order ID or Account ID
Reason for refund request

Note: Refund requests must be made within 14 days of purchase.

How do I contact Pearson Support?

Pearson Support is available to assist 24 hours a day, 7 days a week using email or online chat. You can also browse and search for articles yourself and find your own answers without speaking to a support agent. You access technical support at support.pearson.com/getsupport.

Can I cancel my Pearson subscription and get a refund?

You may cancel your Subscription and request a full refund during the refund period described at your time of purchase by contacting Pearson Support. If you cancel and request a refund, your access to the Pearson+ Service will end immediately.

Can you get a refund on Pearson Mymathlab?

We do not offer a refund policy because it is impossible to return a digital product.

How do I get a refund from Pearson Education?

– Click contact us.
– Under Product name, select your product from the menu.
– Under Issue category, select Refunds.
– Follow the on-screen instructions.

Can I get a refund on Pearson Revel?

Yes, to request a refund for a purchase made at the Revel website (NOT another online retailer, like Amazon) send a request to revelcs@pearson.com with the following information: First name, last name, email address used for registration and reason for refund request.

Can you get a Pearson refund?

You may return your book(s) or unopened CDs/DVDs/software, in resalable condition and with the original receipt, within 30 days for a full refund. Custom print products invoiced on or after November 1, 2021 cannot be returned.

How do I get a refund from online purchases?

Ask the company if it will reverse the charge. If you’re not satisfied with the merchant’s response, you may be able to dispute the charge with your credit card company and have the charge reversed. This is sometimes called a chargeback. Contact your credit card company to see whether you can dispute a charge.

Can I get a refund from mastering Pearson?

Can you refund a Pearson course?

Once the student has purchased a course or courses, no refunds will be made. If you have any questions about Pearson Online Academy’s refund policy, please contact an admissions representative. You will be asked to acknowledge this policy during the enrollment process; exceptions to this policy are not offered.

Can I get a refund if I paid by credit card?

If you bought the item with a credit card, you’ll get reimbursed in the form of a credit card refund. A credit card refund happens when you return a product you purchased using a credit card and get a credit to your account.

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Janka Bush

Janka is a passionate and versatile author based in the United States, with a knack for covering a diverse array of topics. Her expertise in consumer products sets her apart, as she provides insightful and valuable information to her readers. Janka's writing portfolio extends to subjects such as electronics, social security, geography, and more.