How Do I Get A Refund From Shein? “
Sign into your SHEIN User Account.
Go to “My Orders” and find the order that contains the item(s) you would like to return and click “Order Details.”
Then click the “Quick Return” button, select the item(s) you would like to return, indicate the reason, and click “Next Step.”
Select the “Refund Method.”
What happens after you place your order on Shein?
We will begin to process your order upon receipt of your payment and an email will be sent to you for order confirmation then. You may check order status and track the parcel(s) in My Orders after logging in your account on our site.
Do Shein orders actually arrive?
2) Shein Standard Shipping You are guaranteed to receive your order in 2-3 weeks. Standard shipping is the best way to ship since you get value for money. In most countries, standard shipping methods are available. You should use Standard shipping when you want your goods to arrive on time.
What happens if a Shein package never arrived?
If there is no tracking information or the tracking information shows that it haven’t been delivered, then you need to contact Shein customer service or you can just open a dispute and ask a full refund.
What happens after Shein package is shipped?
You will receive a notification once your order has been shipped. 3) In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors.
Can I return 2 separate Shein orders together?
To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. It all just needs to be returned at once, in the same package.
How long does a Shein order actually take?
Shein takes 6-7 working days for standard shipping and 2-3 working days for express shipping. When you place an order at Shein online marketplace, it takes 1-3 business days to process and they try to ship as soon as your order.
How do I get my money back from Shein?
Sign into your SHEIN User Account.
Go to “My Orders” and find the order that contains the item(s) you would like to return and click “Order Details.”
Then click the “Quick Return” button, select the item(s) you would like to return, indicate the reason, and click “Next Step.”
Select the “Refund Method.”
What happens if my Shein package never arrived?
Submit a ticket and check the instructions sent to your email address and your Shein inbox. Normally, all lost orders are refunded.
Does Shein report missing packages?
Shein order lost If your order was not delivered to you within a reasonable time, you have to: Make sure your customer protection time did not expire. Take photos from a parcel tracking system proving your order was not delivered. Contact Shein support service in any convenient way and follow their instructions.
How do I get a refund on my Shein order not received?
Submit a ticket and check the instructions sent to your email address and your Shein inbox. Normally, all lost orders are refunded.
How do I know if my Shein package is lost?
Log in to “My Account” and click on “My Orders”. …
Click on the “View Details” button.
If your order is “Shipped”, click on the “Track” button to check the current status of your package and find the track number.
Enter Shein’s order tracking number in search field on top of the current page.
How do Shein orders work?
When you place an order with SHEIN we will have to process the order first. Processing usually takes 1-3 business days. Shipping time will be 6-8 working days by standard shipping and 2-4 working days by express shipping.
Where is the refund button on Shein?
Find the order in My Orders, click the “Return Item” button. Select the item you would like to return, Give the reasons and then submit.
Why did my Shein order disappear?
The order may have been deleted by accident, in which case you may restore the deleted order from ‘Order Recycle Bin’, if that is available to you. 2. You may have logged in to the wrong account, in which case we suggest you re-try with another login method, such as logging in with ‘Facebook’ or ‘Google’.
Why did my Shein order come separate?
SHEIN invites you to protect the environment by selecting joint shipment! However, sometimes products from different orders may not all be in the same warehouse or fit in one package. When this happens, we will pack your order based on what makes the most sense.
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