How Do I Get A Refund From Xsolla?

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How Do I Get A Refund From Xsolla?

You have 14 days from receipt of your Item to inform us of your intention to return or exchange. For Products, you then have a further 14 days to return it back to us. Returns outside this period may not be accepted. 6.3 To request a refund you need to visit https://help.xsolla.com/ and contact Xsolla customer support.

Can you charge back on Xsolla?

Refunds: Xsolla offers refunds for hundreds of payment methods across multiple payment types, including credit/debit cards, direct carrier billing, cash-based payment methods, and digital wallets. This also includes manual refunds for select alternative payment methods that traditionally are non-refundable.

How do I cancel my Xsolla payment on Roblox?

You can cancel your Xsolla subscription by contacting them via email or telephone and providing them with your customer details. Email support@xsolla.com and ask them to cancel your account.

Can you refund Xsolla?

You have 14 days from receipt of your Item to inform us of your intention to return or exchange. For Products, you then have a further 14 days to return it back to us. Returns outside this period may not be accepted. 6.3 To request a refund you need to visit https://help.xsolla.com/ and contact Xsolla customer support.

How do I contact Xsolla?

To exercise any of the rights the data subject shall contact Xsolla via the following email: support@xsolla.com.

How do I stop Xsolla from taking money?

You can cancel your Xsolla subscription by contacting them via email or telephone and providing them with your customer details. Another option is to mail support@xsolla.com asking the support team to cancel your account. To voice your concerns or raise a complaint, simply call 877 797 6552 from your phone.

Why do I have a charge from Xsolla?

Xsolla will create a micro-transaction on your financial account (typically between $0.20 – $0.90 USD). The amount of this micro-transaction is the verification code that you must enter in the form.

Is Xsolla trustworthy?

Absolutely. Your payment information is encrypted via a secure HTTPS connection to Xsolla, which is a certified PCI Level 1 Service Provider, so you’re in very safe hands.

How do I get my money back from Xsolla?

You have 14 days from receipt of your Item to inform us of your intention to return or exchange. For Products, you then have a further 14 days to return it back to us. Returns outside this period may not be accepted. 6.3 To request a refund you need to visit https://help.xsolla.com/ and contact Xsolla customer support.

Why did I get charged from Xsolla?

For security reasons, you may be asked to verify your transaction with our Xsolla payment provider which allows users all over the world to make your payment safe and secure. Card verification is a common practice that helps ensure payment security.

What is Xsolla on Roblox?

Xsolla will create a micro-transaction on your financial account (typically between $0.20 – $0.90 USD). The amount of this micro-transaction is the verification code that you must enter in the form.

How do I cancel my Xsolla payment?

– Open the Google Play app . – At the top right, tap the profile icon. – Tap Payments and subscriptions. Subscriptions. – Select the subscription that you want to cancel. – Tap Cancel subscription. – Follow the instructions. ‘

How do I remove my credit card from Xsolla?

If you would still like to use the payment method, you can remove the Xsolla Credit Card from your Epic account and try your purchase again. To remove the payment method, go to the payments section in your Epic Account and click the trash can icon next to the payment method you wish to remove.

How do I cancel my Xsolla subscription?

You can cancel your Xsolla subscription by contacting them via email or telephone and providing them with your customer details. Email support@xsolla.com and ask them to cancel your account.

How do I cancel Xsolla twitch?

You may cancel your recurring monthly payment at any time by going to your Subscriptions page, locating the subscription you wish to cancel, and clicking the Cog on the right-hand side. Here, you will be able to select Don’t Renew Subscription.

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