How To Complain To Etsy About a Seller?

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How To Complain To Etsy About a Seller?

– Go to Etsy.com and sign into your Etsy account. – Click your account icon, labeled You at the top-right. – From the drop-down menu, choose Purchases and reviews.” – Find the relevant order associated with your issue. … – Select “Open a case.” – Choose “Yes I want to open a case.”

How do I contact Etsy about a problem?

Sign in to Etsy.com and go to Your account. On the Etsy app, sign in and go to You. Go to Purchases and reviews. Select Help with order next to the order.

Does Etsy tell you who reported you?

Reporting items or shops is a confidential process. The reported member won’t know who reported them. Etsy’s investigation will be handled privately. You will not receive a personal response to your reporting message or any updates on the review process.

Can you get your money back if you get scammed on Etsy?

In most cases, Etsy will refund a buyer’s money if they’re scammed. Etsy will require proof that the item purchased was not delivered or is not-as-described. If the item was purchased using PayPal, Etsy might require the buyer to dispute the case through PayPal.

How can I contact Etsy fast?

– On a listing page, select Message Seller under the listing title. – Sign in to your Etsy account if you aren’t already, or create an account. – Type your question into the textbox. – After you Send your message, the seller will be notified and can respond.

How do I make a formal complaint on Etsy?

– Go to Etsy.com and sign into your Etsy account. – Click your account icon, labeled You at the top-right. – From the drop-down menu, choose Purchases and reviews.” – Find the relevant order associated with your issue. … – Select “Open a case.” – Choose “Yes I want to open a case.”

Can you file a complaint on Etsy?

For instances where you’ve reached out and don’t hear back, or if you’re unable to resolve the issue with them directly, you can file a case on Etsy. Opening a case signals to the seller that something is wrong and needs to be resolved. Once you’ve opened a case, the seller has three days to resolve your issue.

What happens if you report an Etsy shop?

Reporting items or shops is a confidential process. The reported member won’t know who reported them. Etsy’s investigation will be handled privately. You will not receive a personal response to your reporting message or any updates on the review process.

Can you complain about a seller on Etsy?

Report a listing in the Etsy app Navigate to the listing you want to report. Scroll to the bottom right of the listing page and select Report this item. On the Report Listing page that appears, select the reason for reporting the item. Select Submit report.

How do I talk to someone on Etsy?

To contact Etsy’s customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email. You must sign in to your Etsy account to contact Etsy Support.

Can you see who reported you on Etsy?

Reporting items or shops is a confidential process. The reported member won’t know who reported them. Etsy’s investigation will be handled privately.

Can Etsy force a refund?

If you use Etsy Payments, you can issue a refund after the payment is processed, and before 180 days after the payment is processed. After 180 days have passed, you can’t refund an order through Etsy Payments.

Can I report a rude seller on Etsy?

I’m a seller If you see an item being sold on Etsy or a review that violates our policies, please report it by clicking Report this item to Etsy at the bottom of the listing. You can also flag an entire shop by clicking Report this shop to Etsy link on the left of the shop’s homepage.

How do I speak to a human at Etsy?

Tap Contact on a shop homepage. Sign in to your Etsy account if you aren’t already, or create an account. Type your question into the textbox. After you Send your message, the seller will be notified and can respond.

Does opening a case on Etsy hurt the seller?

Yes, opening a case on Etsy does hurt the seller. Even if the seller wins the case and doesn’t have to issue a refund, they’ll still be penalized on Etsy for having an open case. Etsy states that cases opened against a shop in the past four months can hurt the shop’s visibility in searches.

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