How To Complain To Royal Caribbean?

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How To Complain To Royal Caribbean?

Report your issue or complaint with Royal Caribbean by contacting its Post Cruise Guest Relations department. Call 800/256-6649 (514/285-9723 for outside the U.S.). If you prefer written complaints, email it or send a letter to Post Cruise Guest Relations at 1050 Caribbean Way, Miami, FL 33132.

Where is Royal Caribbean corporate office?

Miami, FL

Are Carnival and Royal Caribbean owned by the same company?

Adding to the confusion: Carnival Corporation, the parent company of Carnival Cruise Line and nine other brands, is by far the world’s largest cruise ship company. Royal Caribbean Cruises — which owns Royal Caribbean International — is its closest runner up.

Where is Royal Caribbean call center?

Royal Caribbean has operated a call center in the town of Springfield, Oregon since 2006 in a customized office which is designed to look like a cruise ship (see article below).

How do I contact Royal Caribbean for a refund?

Call our Royal Customer Service Team at 800-256-6649 (24 hours / 7 days a week). Submit an online cancelation using our online form.

Can I email Royal Caribbean?

If you wish to contact us, you can do so at royalguestrelations@rccl.com.

What company owns Royal Caribbean Cruise Line?

Royal Caribbean Group

How do I contact Royal Caribbean management?

Phone. 305-539-6000. – Address. Royal Caribbean Group. 1050 Caribbean Way. Miami, FL 33132-2096. – Phone. 305-539-6000. – Address. Royal Caribbean Group. 1050 Caribbean Way. Miami, FL 33132-2096. – Email. CorporateCommunications@rccl.com.

How do I complain about a cruise line?

– A brief description of the complaint. – The travel itinerary. – The ticket contract. – Any correspondence the complaining party has had with the cruise line. – Contact information for the complaining party.

How do I send an email to Royal Caribbean?

Pre-Cruise:Tel: 0344 493 4005 / E-mail: RoyalCustomerServiceUK@rccl.com. – Post-Cruise Tel: 01932 834119 / E-mail: CustomerRelationsUK@rccl.com.

How long does it take to get a cruise refund?

Some big cruise operators are processing refunds in just a few weeks. Others are taking up to three months to get money back to customers.M

How do I escalate an issue on Royal Caribbean?

Please email RoyalCustomerServiceUK@rccl.com to send us details of your concerns or call us on 0344 493 4005. Our team will review your points with you and escalate through our management team if they’re unable to fix things for you.

How do I write a complaint to Royal Caribbean?

Report your issue or complaint with Royal Caribbean by contacting its Post Cruise Guest Relations department. Call 800/256-6649 (514/285-9723 for outside the U.S.). If you prefer written complaints, email it or send a letter to Post Cruise Guest Relations at 1050 Caribbean Way, Miami, FL 33132.

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