Utilita CEO Email Address

What is the email address for Utilita?

Call: 01962 679 022. Email: contactcentredirector@utilita.co.uk.

How do I leave Utilita?

How to cancel Utilita
Call customer service on 0345 207 2000.
Ask to speak with a representative.
Provide them with your contract number and customer details.
Request cancellation of your contract.

How much is emergency credit Utilita?

£15 Emergency
Emergency & Friendly Credit.
You won’t lose supply from 2pm – 10am even if you’ve run out of credit. Plus, we give you £15 Emergency Credit if you’re struggling to top-up.

Who is the CEO of Utilita energy?

Bill Bullen
My name’s Bill Bullen, the company founder and CEO, and I’d like to take a few minutes to share our story with you.

How do I complain to Utilita?

To speak to someone, call us today on 01962 891 160. Contact Citizens Advice or Advice Direct Scotland if you need help with an energy problem – for example with your bills or meters, or if you’re struggling to pay for the energy you use. They’re the official sources of free and independent energy advice and support.

Can I get a refund from Utilita?

If you are a billed customer and your account is in credit or, you have topped up but the money has not gone to your meter you may be able to apply for a refund. Please let us know in the form below and we will be in contact with you.

Can you get a fuel voucher from Utilita?

If you meet certain income-related criteria, you’ll be able to receive a one-off payment of £140 to cover your September to March energy bills from Utilita.

What’s friendly credit on Utilita?

Tips to keep your energy supply on
Our smart meters have a built-in Friendly Credit feature, meaning you won’t lose supply between 2pm and 10am on weekdays and over the whole weekend – even if you’ve run out of credit. You have the option to access £15 Emergency Credit if you’re struggling to top-up.